Case study
A Digital Platform for Global Non-profit Operations at Scale
Summary
The United Global Peace Foundation operates international peace and reconciliation programmes across four continents. Their digital infrastructure was a patchwork of legacy systems and manual workflows that struggled to support their operational scale. Palsoro built a unified digital platform — a public-facing website, programme management software, and a CMS — that enabled the foundation to coordinate global initiatives from one place.
"Our team now manages our entire digital presence without needing a developer. The software Palsoro built has fundamentally changed how we coordinate programmes internationally."
The situation
Global reach, but no infrastructure to match
UGPF was coordinating programmes across 40+ countries using email chains, spreadsheets, and a static website that hadn't been updated in three years. Programme managers in different regions had no shared system to track participants, events, or outcomes. Reporting to donors required weeks of manual data aggregation. The foundation needed a digital backbone that matched the ambition and scale of their mission.
The solution
One platform. Global coordination. Zero dev dependency.
Palsoro designed and built a new public website, a programme management system with participant tracking and reporting tools, and a headless CMS that gave the content team full control without touching code. Role-based access allowed regional teams to manage their own data while leadership maintained a consolidated view. Automated donor reports were generated from live data, eliminating weeks of manual work per reporting cycle.
The result
Administrative overhead cut by 80%.
Within three months of launch, the foundation's admin overhead on reporting dropped by 80%. Regional coordinators across 40+ countries were onboarded onto the platform within the first quarter. The content team became fully self-sufficient within three weeks, reducing reliance on external developers. Donor reporting that previously took three weeks now takes three hours.
Technologies & tools